
Monday, October 5, 2009
C3 Banner Signs

C3 signage is part of our strategy to make finding intuitive. The banner signs are sized to be visible from a distance, so that customers can see at a glance where each C3 category is located. The signs include images that express the category concept - to reinforce intuitive finding, and to communicate with customers whose first language is not English.
Friday, July 24, 2009
It's Fine to Drop Dewey
Michael Casey & Michael Stephens comment on the Rangeview wordtype innovation as an alternative to Dewey.
"Today's busy, working adults want to find what they want, quickly, and be able to have a latte or iced tea while they browse. And Dewey, no matter how good for librarians needing to locate a book fast, is simply not suited to a popular collection intended more for browsing than research."
and
"Isn't focusing on innovation, creative thinking, the delivery of intuitive user-focused service, and streamlining workflows a bit more important and timely than worrying if the catalog is perfectly correct?"
Shortcut to: http://www.libraryjournal.com/article/CA6668191.html
"Today's busy, working adults want to find what they want, quickly, and be able to have a latte or iced tea while they browse. And Dewey, no matter how good for librarians needing to locate a book fast, is simply not suited to a popular collection intended more for browsing than research."
and
"Isn't focusing on innovation, creative thinking, the delivery of intuitive user-focused service, and streamlining workflows a bit more important and timely than worrying if the catalog is perfectly correct?"
Shortcut to: http://www.libraryjournal.com/article/CA6668191.html
Wednesday, March 19, 2008
Dewey or Don't We at PLA
DEWEY OR DON'T WE
Session blurb:
Learn how the Maricopa County Library District implemented a non-Dewey bookstore model in a new public library. This panel presentation will focus on the development of this unique customer service model and its effect on both staff and customers. Benefits and Learning Objectives
Participants will be able to identify positive and negative of this customer service model.
Participants will gain insight on a new facility opening with a non-Dewey collection scheme.
Participants will understand how the Maricopa County Library District implemented a unique customer service model.
Handout:
http://www.placonference.org/handouts/1013_442Shore_Marshall__116313_Mar05_2008_Time_103308AM.pdf
Session blurb:
Learn how the Maricopa County Library District implemented a non-Dewey bookstore model in a new public library. This panel presentation will focus on the development of this unique customer service model and its effect on both staff and customers. Benefits and Learning Objectives
Participants will be able to identify positive and negative of this customer service model.
Participants will gain insight on a new facility opening with a non-Dewey collection scheme.
Participants will understand how the Maricopa County Library District implemented a unique customer service model.
Handout:
http://www.placonference.org/handouts/1013_442Shore_Marshall__116313_Mar05_2008_Time_103308AM.pdf
Why Do We Dewey? at PLA
Collections/Tech Services : Why Do We Dewey?: Redesigning for a Customer-Centered Experience
Links to Handouts:
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121756PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121809PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121821PM.pdf
Session blurb:
Are your stacks sterile? Learn how to create subject-based neighborhoods and displays that bring together related Dewey areas. Increase book and magazine browsing with visually merchandized sections such as travel, health/fitness, home/garden, or sports. Eliminate frustrating library jargon and appeal to your customers’ needs using their everyday language. Benefits and Learning Objectives
Understand that modifying shelf arrangement and cataloging can increase serendipitous browsing and circulation
Be able to identify and understand a customer perspective of organizing materials, layout, and shelving
Know how to populate neighborhoods and related displays by using a whole collection approach and marketing resources effectively
Links to Handouts:
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121756PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121809PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121821PM.pdf
Session blurb:
Are your stacks sterile? Learn how to create subject-based neighborhoods and displays that bring together related Dewey areas. Increase book and magazine browsing with visually merchandized sections such as travel, health/fitness, home/garden, or sports. Eliminate frustrating library jargon and appeal to your customers’ needs using their everyday language. Benefits and Learning Objectives
Understand that modifying shelf arrangement and cataloging can increase serendipitous browsing and circulation
Be able to identify and understand a customer perspective of organizing materials, layout, and shelving
Know how to populate neighborhoods and related displays by using a whole collection approach and marketing resources effectively
Sunday, March 16, 2008
Monday, March 10, 2008
Categories at Winchester Discovery Centre
Literature, Performing Arts, Music, Skills for Life, Biograhies, Health, Languages, Sports and Games, Leisure, Computers, Travel...but still using Dewey
http://www3.hants.gov.uk/wdc/inside-wdc.htm
http://www3.hants.gov.uk/wdc/inside-wdc.htm
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