Collections/Tech Services : Why Do We Dewey?: Redesigning for a Customer-Centered Experience
Links to Handouts:
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121756PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121809PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121821PM.pdf
Session blurb:
Are your stacks sterile? Learn how to create subject-based neighborhoods and displays that bring together related Dewey areas. Increase book and magazine browsing with visually merchandized sections such as travel, health/fitness, home/garden, or sports. Eliminate frustrating library jargon and appeal to your customers’ needs using their everyday language. Benefits and Learning Objectives
Understand that modifying shelf arrangement and cataloging can increase serendipitous browsing and circulation
Be able to identify and understand a customer perspective of organizing materials, layout, and shelving
Know how to populate neighborhoods and related displays by using a whole collection approach and marketing resources effectively
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