DEWEY OR DON'T WE
Session blurb:
Learn how the Maricopa County Library District implemented a non-Dewey bookstore model in a new public library. This panel presentation will focus on the development of this unique customer service model and its effect on both staff and customers. Benefits and Learning Objectives
Participants will be able to identify positive and negative of this customer service model.
Participants will gain insight on a new facility opening with a non-Dewey collection scheme.
Participants will understand how the Maricopa County Library District implemented a unique customer service model.
Handout:
http://www.placonference.org/handouts/1013_442Shore_Marshall__116313_Mar05_2008_Time_103308AM.pdf
Wednesday, March 19, 2008
Why Do We Dewey? at PLA
Collections/Tech Services : Why Do We Dewey?: Redesigning for a Customer-Centered Experience
Links to Handouts:
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121756PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121809PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121821PM.pdf
Session blurb:
Are your stacks sterile? Learn how to create subject-based neighborhoods and displays that bring together related Dewey areas. Increase book and magazine browsing with visually merchandized sections such as travel, health/fitness, home/garden, or sports. Eliminate frustrating library jargon and appeal to your customers’ needs using their everyday language. Benefits and Learning Objectives
Understand that modifying shelf arrangement and cataloging can increase serendipitous browsing and circulation
Be able to identify and understand a customer perspective of organizing materials, layout, and shelving
Know how to populate neighborhoods and related displays by using a whole collection approach and marketing resources effectively
Links to Handouts:
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121756PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121809PM.pdf
http://www.placonference.org/handouts/1013_369Staley_Lissa__116138_Mar12_2008_Time_121821PM.pdf
Session blurb:
Are your stacks sterile? Learn how to create subject-based neighborhoods and displays that bring together related Dewey areas. Increase book and magazine browsing with visually merchandized sections such as travel, health/fitness, home/garden, or sports. Eliminate frustrating library jargon and appeal to your customers’ needs using their everyday language. Benefits and Learning Objectives
Understand that modifying shelf arrangement and cataloging can increase serendipitous browsing and circulation
Be able to identify and understand a customer perspective of organizing materials, layout, and shelving
Know how to populate neighborhoods and related displays by using a whole collection approach and marketing resources effectively
Sunday, March 16, 2008
Monday, March 10, 2008
Categories at Winchester Discovery Centre
Literature, Performing Arts, Music, Skills for Life, Biograhies, Health, Languages, Sports and Games, Leisure, Computers, Travel...but still using Dewey
http://www3.hants.gov.uk/wdc/inside-wdc.htm
http://www3.hants.gov.uk/wdc/inside-wdc.htm
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