Wednesday, March 19, 2008

Dewey or Don't We at PLA

DEWEY OR DON'T WE
Session blurb:
Learn how the Maricopa County Library District implemented a non-Dewey bookstore model in a new public library. This panel presentation will focus on the development of this unique customer service model and its effect on both staff and customers. Benefits and Learning Objectives
Participants will be able to identify positive and negative of this customer service model.
Participants will gain insight on a new facility opening with a non-Dewey collection scheme.
Participants will understand how the Maricopa County Library District implemented a unique customer service model.
Handout:
http://www.placonference.org/handouts/1013_442Shore_Marshall__116313_Mar05_2008_Time_103308AM.pdf

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